App Information
Request Deletion
Enter your account email address below to request deletion of your Chic Puzzle account and associated data. We will process your request within 30 days and send you a confirmation email.
Data Deletion
When you request account deletion, the following information will be permanently removed from our systems:
- Your account profile information (username, email address)
- In-app styling history
- Preferences and settings
- Any generated content or saved data
Data Retention
For legal, security, and fraud prevention purposes, some data may be retained for a limited time:
- Transaction records may be retained for up to 7 years to comply with financial regulations
- Anonymized analytics data that cannot be linked back to you
- Data required to comply with legal obligations or resolve disputes
Important: Account deletion is permanent and cannot be undone. Please ensure you have backed up any information you wish to keep before submitting your request.
Contact
If you have any questions about the account deletion process or our data handling practices, please contact us at support@chicpuzzle.com.